FAQS
MOVEMAGIC
Does MOVEMAGIC have an after-sales service team?
Yes. MOVEMAGIC in California. New York. Both have service locations. We also offer a complete after-sales service online (8am - 5pm Beijing time). After-sales service phone number: US: +1 929 224 5566 / CN: +86 15224041943
How long does MOVEMAGIC warranty its products?
MOVEMAGIC offers a free one-year warranty on all its products.Beyond the one-year warranty period. You can still apply for after-sales service, users only need to pay for spare parts.MOVEMAGIC provides free repair and shipping service.
How to apply for after-sales warranty service?
If users encounter any quality problems after purchasing MOVEMAGIC products, please call the after-sales service hotline at +1 929 224 5566/ +86 15224041943 at the first time or go to MOVEMAGIC offline service points to apply for repairing and processing.
Address: 10081 Sandmeyer Ln Unit 1
City: Philadelphia
State/Province/County: PA
Zip Code: 19116
What is the MOVEMAGIC aftermarket email address?
MOVEMAGIC after-sales service e-mail is: Service@movemagics.com
(Beijing time 8:00 a.m. - 5:00 p.m.)
Where can I see videos of MOVEMAGIC products?
YouTube account: www.youtube.com/@MOVEMAGICMobilityDevice
TikTok account: https://www.tiktok.com/@movemagic_?is_from_webapp=1&sender_device=pc